Services

Consultation

Professional photo and video shooting

Marketing strategy and paid advertising

Call Center to take calls for you

Obtaining all necessary documents

Conducting the inspections for you

Preparation of a preliminary contract

Negotiating the deal before a notary

At Lighthouse Company ("lhc.bg" or "we" or "us"), we respect the privacy rights of our online visitors and recognize the importance of protecting the information we collect about you. Our Privacy Policy is designed to help you understand how we collect, store, use and disclose personal information about you. This Privacy Policy applies to our website located at lhc.bg, any mobile or localized version of the website, as well as all associated subdomains (collectively, the "Site"). It also covers the processing of information we may collect through content we provide on third-party sites or platforms.

By using or accessing the Site, you accept the practices described in this Privacy Policy, our Terms of Use, and any other policies or notices posted by us on the Site.

  1. Types of information we collect:

We collect both personal information and technical information from you, which may include the following types of information:

  • Your username, company name, first and last name, email and/or postal address, phone number or other information you provide when you contact us by phone or in person, give us a business card, interact with our social pages or fill out a form on the Site;   

  • Transaction information you provide when you request information about our products or services;   

  • Usage, review and technical data automatically collected from your computer or device, such as your device identifier or IP address, browser type, Internet Service Provider (ISP), referring / exit pages, operating system, date / time stamp, country and click stream data. *Note: None of this information contains personal information or anything that can be used to track a visit to an individual computer;   

  • Comments or other information you post on the Site;  

  • Information we collect when you interact with our content on the Site or on third-party sites or platforms, such as social networking sites. This may include information such as "Likes", profile information collected from social networking sites, or the fact that you have viewed or interacted with our content.   

  1. Information you provide to us:

  • Content You Submit: We collect information and content you submit or post to our website and social pages, including your photos, comments, reviews, searches, likes and discussions.   

  • Communications: When you communicate with us (by email, telephone, through our website or otherwise) to request services or information from us, fill out a form or otherwise interact through the Site;   

  • Surveys and Contests: If you participate in our surveys, contests, or promotions, we will collect information that you provide to us.   

  1. Information from others:

  • Other Platforms: We may receive information about you from third-party platforms that obtain your permission to share this information with us.   

  • Publicly Available Information: Others may submit content to our website and/or social pages that includes information about you (example, photos, comments or tagging).   

  • Cookies and similar technologies: We use cookies in connection with your use of our website, including your search activity, the pages you view, the date and time of your visit and, if you use browser extensions, the content you interact with on third-party sites. We also collect information that your device provides to us in connection with your use of our website, such as browser type, device type, browser language, IP address, unique device identifier, location, and requested and referring URLs. We collect information automatically through technologies such as cookies, Flash cookies, local HTML5 storage, pixel tags, web beacons, clear GIF files or other tracking / recording tools, including when you click a link to visit the site, interact with our advertisements or other content on the Site or on third-party sites or platforms, or open the emails we send. By using the Site or interacting with our content on third-party sites, you agree that we and our service providers may set cookies on your computer or device and use other tracking technologies described above.   

Where possible, you may be able to interact with us anonymously (for example, when browsing the site as a casual user) or use a pseudonym.

  1. How we use the information collected

We use your information in the following ways:

  • To provide, maintain and improve the Site and our products and services, including operating certain features and functionality of the Site;   

  • To diagnose or fix technological problems;   

  • To monitor unauthorized use or misuse of the Site and our Services, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal;   

  • To analyze trends, administer or optimize the Site, monitor usage or traffic patterns (including tracking users' movement around the Site), and gather demographic information about our user base as a whole;   

  • To provide customer service and respond to your inquiries;   

  • To communicate directly with you, including sending you newsletters, promotions and special offers or information about new products and services. Your opt-out options for promotional communications are described below under “Your Controls and Choices”;   

  • As described to you at the time of collection or as otherwise described in this policy or as permitted or required by applicable law.

   

  1. Sharing Your Information with Third Parties

We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:

  • We may share your personal information with third-party service providers to enable those parties to provide services that assist us in our business activities, which may include assisting with marketing, advertising our products/services, fulfilling orders or providing, maintaining and improving the features and functionality of the Site, among other things. For example, we may provide personal information to our service providers for direct emailing of our newsletters or notices about our products / services. We take reasonable steps to require these third parties to agree to process such information in accordance with our instructions and appropriate safeguards. In addition, these third parties are authorized to use your personal information only as necessary to provide services to us or as required by law;   

  • We may share your personal information with our parent companies, subsidiaries and affiliates (and they may use your information in the same way as we may under this Privacy Policy);   

  • We may share your personal information when we believe in good faith that access, use, retention or disclosure of such information is reasonably necessary to 

(a) satisfy applicable laws, regulations, legal process or enforceable government requests;

(b) enforcing the Terms of Use or other applicable policies or agreements governing your use of the Site, including investigating potential violations thereof

(c) protect against imminent harm to the rights, property or safety of lhc.bg, its users or the public as required or permitted by law;   

  • We may share your personal information with third parties (including our service providers and government entities) to detect, prevent or otherwise address fraud, security or technical problems;   

  • As described in the “Changes in Control” section, we may share your personal information if we become involved in a merger, acquisition, bankruptcy, or some form of sale of some or all of our assets; and   

  • We may share your personal information with a third party if we have your consent to do so.   

We may also share aggregate or non-personal information with third parties for other purposes. Such information does not identify you individually, but may include usage, review and technical information collected by us through our technology. If we are required by applicable law to treat such information as personal information, then we will disclose it only as described above. Otherwise, we may disclose such information for any reason.

If you post comments on the site, you should be aware that any personal information you submit is publicly available, can be read, collected or used by other visitors to the site and can be used to send unsolicited messages. We are not responsible for any personal information you choose to post on the Site.

  1. Changes in control

If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a business merger or transfer, or in the event of a bankruptcy, dissolution, liquidation or similar proceeding, we may transfer your information to one or more third parties as part of this transaction.

  1. Explanation of cookies and other technologies

This section provides more information about some of these technologies used on our site and how they work.

Cookies. A cookie is a small text file that is stored on the user's computer or device for record-keeping purposes. Cookies can be used for various purposes, such as confirming that users are logged in. 

Pixel tags and similar technologies. Pixel tags, web beacons, and clear GIF files may be embedded in web pages, videos, or e-mails and allow a web server to read certain types of information from your browser, verify that you have viewed a particular web page or e-mail message, and determine among other things, the time and date you viewed the pixel tag, the IP address of your computer or device, and the URL of the web page from which the pixel tag was viewed. 

Flash cookies. A "Flash cookie" (also known as a Local Shared Object) is a data file stored on your computer or device by the websites you visit. From time to time, the Site may use Flash cookies, for example, to enable or control Flash-based content. Flash cookies provide similar functionality to the cookies discussed earlier in this section, but are based on a different technology. 

Storage in HTML5. Local HTML5 storage is similar to the cookies discussed above in that it is stored on your computer or device and can be used to store certain information about your activities and preferences. However, these objects are stored in different parts of your computer or device than regular browser cookies. 

  1. Third Party Sites

Third Party Sites . The Site may also contain links to other third-party websites. This Privacy Policy applies only to information collected by lhc.bg. Even if the third party is related to us through a business partnership or otherwise, we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of such websites to determine how they handle any information they separately collect from you. Please note that we do not warn you when you have chosen to click through to another website or property when using the Site.

  1. Your controls and choices

Give up. We may provide you with the opportunity to "opt out" of having your personal information used for certain purposes when we request that information. If you choose to opt out, we may not be able to provide you with certain features of the Site. 

Communication preferences. If you no longer wish to receive our newsletter and promotional communications, you may opt-out by following the instructions included in such communications or on the Site. Please note, however, that you may not be able to opt out of certain Service-related communications. 

Block cookies. You can remove or block certain cookies using the settings in your browser, but the Site may cease to function properly if you do so. 

Controlling Flash Cookies. To manage Flash cookie settings and preferences for your computer, please click here and you will be directed to the settings manager on the Adobe website. You may also be able to manage Flash cookies from your browser, depending on the browser version.  

Delete other browser information. Many Internet browsers allow you to disable local HTML5 storage or delete information contained in local HTML5 storage using browser controls.  

You can find more information about Cookies here.

  1. Accessing and updating personal information

You have certain rights with respect to your personal information, including the right to access, correct, update or request deletion of your personal information. If you are interested in exercising your rights, please contact us using the contact details in the section entitled "Contact". We will respond to all such requests and provide you with access to the information we hold about you, including correcting or updating that information, unless a statutory exemption from providing such access applies. We will respond to your request within a reasonable time after verifying your identity in accordance with local laws. We recommend that you include documents that prove your identity and a clear and accurate description of the information you want to access.

  1. Storage and security

We retain your personal information in a combination of paper and electronic files for as long as necessary to maintain the Site, comply with our legal obligations, resolve disputes, or otherwise fulfill the purposes set forth in this Privacy Policy. privacy. We use third party information system providers who may store or have access to your personal information. Even after you cancel your account, copies of some of your account information may remain visible in some circumstances, such as when you have shared information with social media or other services.

We ask that you not send or disclose to us any sensitive personal information (such as information relating to racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or otherwise. . If, contrary to this request, you provide any sensitive information, you hereby consent to our collection and processing of such information in accordance with this Privacy Policy.

No method of transmission over the Internet, method of electronic storage, or other security method is 100 percent secure. Therefore, while we strive to use commercially acceptable means such as firewalls, password-protected databases with limited physical or electronic access, and encryption to protect your personal information against unauthorized use, disclosure or modification, we cannot guarantee the absolute her security.

  1. Execution

lhc.bg regularly checks its compliance with this Privacy Policy. We will cooperate with relevant regulatory authorities, including local data protection authorities, to resolve any complaints about the transmission of personal information that cannot be resolved between us and an individual.

If you have concerns about your privacy or would like to learn more about how your personal information is collected or used, please contact us. When you contact us with a complaint, please include contact information and clearly describe your complaint. We will respond to your request or complaint within a reasonable time and let you know the next steps in resolving your complaint. If you are not satisfied with our response, you can also contact your local and federal data protection authorities to file a complaint. 

 

  1. Notices and revisions

We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and indicate on this page the new effective date of the policy. If we make material changes to this policy, we will notify you here, by email, or by a notice on our home page. We encourage you to refer to this policy continually to understand our current privacy practices. Unless otherwise stated in a separate agreement or privacy statement, this Privacy Policy applies to all information we have about you. We may also periodically issue a specific privacy notice about the collection of information related to certain products or services.

  1. Contact us

If you have any questions or suggestions regarding this Privacy Policy or to make any request described above, please do not hesitate to contact us by email at privacy@lhc.bg.